The first Pre-ID window for the May 2020 Administration opened February 18 and will close on March 6, 2020. LACs must upload pre-ID files to the HSA Portal during this window. When creating the pre-ID file, please be sure to use the updated CSV template available through the HSA Portal and also provided on the MD Help and Support site (https://maryland.onlinehelp.cognia.org/guides/).
Additional HSA Training Modules have been added to the Help and Support site: https://maryland.onlinehelp.cognia.org/training/. Modules were recently added for transferring students within an LSS and transferring students from one LSS to another.
The 2019-2020 Key Dates Document has been posted to the Help and Support site (https://maryland.onlinehelp.cognia.org).
The online practice test site is now open. You no longer need a username and password to log into practice tests. You can access the practice test site from the Test Materials section of the Help and Support site: https://maryland.onlinehelp.cognia.org/practice-test-materials/. On the practice test site, click the menu to select a test. Then choose between the following tests:
MSDE has updated their COMAR policy document (updated on 10/25/18). This updated document has been posted to the Maryland Help & Support Guides page under the Policy Documents button (https://maryland.onlinehelp.cognia.org/guides/).
MSDE and Cognia are monitoring calls and emails to the Help Desk to assure responses are accurate and timely. Please continue to encourage that your STCs utilize this valuable resource.
Please visit the Maryland Help & Support site (https://maryland.onlinehelp.cognia.org) to view all help guides, manuals, and other helpful information regarding the Maryland HSA.
Please let us know if you have questions or concerns.