The last day for the UPS pickup window Thursday, August 8. Instructions on how to schedule a pickup can be found on the Help & Support site: https://maryland.onlinehelp.cognia.org/wp-content/uploads/sites/15/2018/10/Instructions-for-UPS-Pick-Up-Requests_MD.pdf.
The score labels for the May administration should be arriving in districts by Friday, August 16. If you have not received your shipment by Monday, August 19, please reach out to the HSA Help Desk.
As a reminder, policy and test administration documentation can be found on the Help & Support site: https://maryland.onlinehelp.cognia.org/portal-guides/. You will find instruction on topics such as: student transfer policy, program school student policy, and UPS pickup requests.
As a reminder, a printable PDF of all key dates for the 2018 – 2019 HSA administrations can be found on the Maryland Help & Support site on the Home page. The direct link to the document is: https://maryland.onlinehelp.cognia.org/wp-content/uploads/sites/15/2019/02/Maryland_HSA_Key_Dates_External_2019_1.5.pdf
MSDE has updated their COMAR policy document (updated on 10/25/18). This updated document has been posted to the Maryland Help & Support Guides page under the Policy Documents button (https://maryland.onlinehelp.cognia.org/guides/)
MSDE and Cognia are monitoring calls and emails to the Help Desk to assure responses are accurate and timely. Please continue to encourage that your STCs utilize this valuable resource.
Please visit the Maryland Help & Support site (https://maryland.onlinehelp.cognia.org/) to view all help guides, manuals, and other helpful information regarding the Maryland HSA.
Please let us know if you have questions or concerns.